Welcome to RinkuSawhney.com! Our priority is to ensure your satisfaction with our products and services. This Cancellation and Refund Policy is designed to provide you with clear guidelines on cancellations, returns, and refunds. Please take a moment to review this policy carefully.
- Cancellation Before Shipment: Physical orders can be canceled before they are shipped. To cancel an order, please contact our customer support team at RS@elevatedminds.in. If your order hasn’t been shipped yet, we’ll process the cancellation and issue a full refund within 24 hours.
- Cancellation After Shipment: In the event you wish to cancel an order after it has been shipped, please follow our return policy detailed below.
Return and Refunds
- Return Eligibility: We offer hassle-free returns for all physical and digital products within 7 days of the purchase/receipt of the product. To be eligible for a return and refund, the physical item must be in its original condition, including all original packaging items, tags, and documentation.
- Digital Products: In the case of a digital course, you can cancel your course within 7 days of purchase if you don’t like it. I don’t want your money if you are not happy with the course. You can email me at RS@elevatedminds.in & I will cancel your membership and refund your money.
- Return Process: To initiate a return for the physical product, please contact us at RS@elevatedminds.in. Upon approval, we will send you a return shipping label and detailed instructions on how and where to send your package.
- Return Confirmation: The refund will be initiated within 48 hours of confirmation of return. Depending on your payment method and banking medium, it may take between 10-15 working days for the refund to reflect in our account.
Please review our cancellation and refund policy carefully. By making a purchase with us, you acknowledge and agree to the terms outlined above. We are committed to providing you with a seamless shopping experience and appreciate your understanding.
Contact us at RS@elevatedminds.in for questions related to refunds and returns.